Aquix is committed to providing a transparent and customer-focused experience. Please review our sales, billing, cancellation, and refund policies below.
Aquix requires an initial payment of $265, which includes:
After the initial payment, customers will only pay $40/month for continued service and filtration system access.
Refund requests may be reviewed if submitted within 7 days of installation and before the system has been heavily used or modified.
Refund eligibility depends on:
Installation fees may be non-refundable once installation services have been completed.
Customers may request cancellation of their subscription by contacting Aquix support directly.
Cancellation requests must be submitted at least 30 days before the next billing cycle.
Failure to complete required return procedures for equipment may result in additional charges.
Monthly payments are billed automatically every 30 days after the initial payment date.
Customers are responsible for maintaining valid payment information.
Aquix installations are performed by trained technicians and may vary depending on property conditions and location.
Free installation promotions may be available for qualified homes in selected service areas.
For billing questions, cancellation requests, or refund inquiries, please contact Aquix directly:
Our support team is available to answer questions regarding billing, installation, or service details.
Contact Aquix Support